Current version 12 min read Effective July 4, 2026 · v2.1

Terms of Service & Privacy Policy

Welcome to HCH (Lutopia). By creating an account, accessing, or using HCH, you agree to the terms below. If you do not agree with any part of this policy, please discontinue using our services.

Last updated
July 4, 2026
Applies to
HCH web & mobile
Sections
16 sections
Contact
In-app support

In plain English

  • We don't sell your personal info. Data is only shared with providers needed to run HCH.
  • You own your pantry data. Access, correct, or delete it any time via support.
  • AI suggestions are informational only — always check ingredients for allergies & health needs.

Terms of Service

About HCH

HCH helps users keep track of pantry items, find recipes, scan food products, and receive recommendations based on the information they choose to provide. These features are intended to make meal planning easier.

Terms of Service

User Accounts

When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the security of your account and password and for all activities that occur under your account. You must not share your account or use another person's account without permission.

Terms of Service

Acceptable Use

By using HCH, you agree that you will not:

  • Violate any applicable laws or regulations.
  • Attempt to gain unauthorized access to HCH or its systems.
  • Upload malware or harmful content.
  • Disrupt or interfere with the operation or security of the platform.
  • Use HCH for fraudulent, abusive, or illegal purposes.

Privacy Policy

Information We Collect

To provide our services, HCH may collect and store information including:

  • Account information such as your name and email address.
  • Pantry items, ingredient quantities, purchase dates, and expiration dates.
  • Saved recipes, favorite recipes, and search history.
  • Kitchen preferences, dietary preferences, and allergy information that you choose to provide.
  • Barcode scan information and product details.
  • Technical information such as browser type, device information, IP address, and usage logs.

Privacy Policy

How We Use Your Information

Your information is used to:

  • Create and manage your account.
  • Store and organize your pantry.
  • Generate personalized recipe recommendations.
  • Analyze ingredients and food products.
  • Improve AI-powered features.
  • Enhance the performance and security of HCH.
  • Respond to support requests.
  • Prevent abuse, fraud, and unauthorized access.

Privacy Policy

AI-Powered Features

HCH uses artificial intelligence to provide recipe suggestions, ingredient analysis, nutritional insights, pantry recommendations, and other personalized features.

Good to knowAI-generated content is intended for informational purposes only and may not always be accurate, complete, or suitable for every situation. Verify important information before relying on it.

HCH does not provide medical, nutritional, or professional healthcare advice.

Safety

Food, Allergy, and Health Disclaimer

Please read carefullyRecipe suggestions and ingredient analyses may not account for every allergy, dietary restriction, medical condition, or personal preference.

You are responsible for reviewing ingredients before preparing or consuming food. If you have allergies or medical conditions, consult a qualified healthcare professional before following dietary recommendations.

Privacy Policy

Sharing Your Information

We value your privacy and do not sell your personal information.

Your information may be shared only with trusted service providers that help us run HCH. These may include providers for sign-in, hosting, data storage, AI features, analytics, and other services needed to deliver the app.

These providers are permitted to process your information only as necessary to provide their services on our behalf.

Privacy Policy

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online service can guarantee absolute security.

Privacy Policy

Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce our policies, or until you request deletion of your account where applicable.

Privacy Policy

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Delete your account and associated data.
  • Request a copy of your stored information.
  • Withdraw consent where applicable.

Terms of Service

Intellectual Property

All software, logos, branding, designs, text, graphics, and original content within HCH are the property of HCH unless otherwise stated. You may not copy, reproduce, distribute, or modify any part of HCH without prior permission.

Terms of Service

Service Availability

We strive to provide a reliable service but cannot guarantee uninterrupted availability. Features may be updated, modified, suspended, or discontinued at any time without prior notice.

Terms of Service

Limitation of Liability

To the fullest extent permitted by law, HCH and its developers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the platform or any AI-generated recommendations.

Terms of Service

Changes to This Policy

We may update this Terms of Service and Privacy Policy from time to time. Any changes will become effective once published within HCH. Continued use of the platform after updates constitutes acceptance of the revised policy.

Support

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service or Privacy Policy, please contact us through the support or contact information provided within HCH.

Acknowledgement. By using HCH, you acknowledge that you have read, understood, and agreed to this Terms of Service and Privacy Policy.